Refund & Return Policy

1 Return Eligibility

We want you to love your Blendivo purchase. If you're not fully satisfied, you may return your item(s) within 7 days of delivery, subject to the following conditions:

• Item must be unused, unwashed, and in original condition with tags attached
• Item must be in its original packaging
• Proof of purchase (order number or receipt) is required

2 Non-Returnable Items

The following items cannot be returned or exchanged:

• Items marked as "Final Sale" or purchased during clearance sales
• Items damaged due to misuse or normal wear and tear
• Socks (due to hygiene reasons), unless defective

3 How to Request a Return

• Contact us at support@blendivoshop.com or via our Contact Us page within 7 days of delivery
• Share your order number, product name, and reason for return
• Once approved, we'll share pickup or drop-off instructions
• Items will be inspected upon receipt before refund/exchange is processed

4 Refunds

Once your return is received and inspected, we will notify you of the approval status of your refund:

• Approved refunds are processed within 5-7 business days
• Refunds are issued via the original payment method, or as store credit (your choice)
• For Cash on Delivery orders, refunds are processed via bank transfer
• Original shipping charges are non-refundable

5 Exchanges

Need a different size or color? We're happy to help — exchanges follow the same 7-day window and condition requirements as returns. Simply mention "Exchange" instead of "Return" when contacting us, along with your preferred replacement item.

6 Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We'll arrange a free replacement or full refund — no return shipping cost to you.